FAQs - InTePro Design

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FAQs

HOW DO I PLACE AN ORDER?

Choose the product(s) that you want to purchase and press the Add to Cart button. Then go through the checkout process(Shipping Address and Billing Info) and complete your order.

WHERE DO YOU SHIP?

We provide international shipping.

WHEN WILL MY TRACKING INFORMATION APPEAR?

You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfillment center of your online shop.

WHY IS MY SHIPMENT STATUS UNCHANGED?

Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.

PAYMENT

HOW CAN I PAY FOR MY ORDER?

We offer safe shopping and accept payment via Paypal, Credit card, Debit card or VISA. So you can choose the most suitable one for you. All products are listed in USD, our system will automatically exchange your currency to make it easy for you when placing the order.